KwaKwa – Privacy Policy

Introduction

We, at Flying Pigs Ltd. together with our corporate affiliates, including  fully owned subsidiary Flying Pigs Apps Inc. (“we” or the “Company“), are committed to protecting the privacy of individuals who visit or access our App KwaKwa (the “App”) and / or our Website at www.kwakwa.com and its subdomains (the “Website“) (and cumulatively “our Products”) .

This privacy policy (“Privacy Policy“) will help you understand what types of personal information we collect through the App, how the Company uses it, and what choices you have. We encourage you to read this Privacy Policy carefully and use it to make informed decisions. By using the Products, you agree to the terms of this Privacy Policy and your continued visit or use of the Products constitutes your ongoing agreement to it.

In this Privacy Policy you will read about the following topics –

• From Whom We Collect Information
• What Types of Information We Collect
• Cookies and Pixels
• How We Use the Information that We Collect
• With Whom We Share the Information We Collect
• International Transfer
• Your Privacy Rights
• For How Long We Retain the Information We Collect
• How We Safeguard Information Related to You
• Marketing
• Corporate Transaction
• Minors
• Changes
• Contact Us

We strongly urge you to read this Privacy Policy and make sure that you fully understand and agree to it. If you do not agree to this Privacy Policy, please discontinue and avoid using our Products. You have the right to cease using our Products, pursuant to this Privacy Policy, at any time.

This Privacy Policy is integrated into the Company’s Terms of Service, which are available at: https://web.piggy.to/kwakwa-terms-of-service/.

From Whom We Collect Information

This Privacy Policy applies to collection and use of Personal Information associated with each group listed below:

1. Website Visitors (or “Visitor”): any individual who visits the Website or downloads our App. Visitors may engage with certain features of our Products and may volunteer Personal Information to the Company.
2. Users: any individual who chooses to register to the Products and purchase services on our App.
3. Content Creators: any individual who chooses to offer his or her Content Modules on our Products.

What Types of Information We Collect

Personal Information is individually identifiable information, namely information that identifies an individual or can with reasonable effort identify an individual. We gather the following types of Personal Information (“Personal Information”)

We collect the following types of information from or about you:

1. Account Information: If you choose to register an account with our Products, either as a User or Content Creator, you provide us with your name and phone number. If you choose to log in, access or otherwise connect to the Services through a social networking service (such as Facebook, Twitter, Instagram, etc.), we may collect your user ID and/or username associated with that social networking service, as well as any information you make public using that social networking service or that the social networking service allows us to access.
2. Payment Information: When a User decides to make a purchase or a Content Creator decides to withdraw funds from our Products, or is paid through our Products, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information.
3. Usage Information: We may also collect specific types of connection details and information with regard to your device, software or hardware that can identify you, such as: online identifiers, device’s unique identifiers (e.g., UDID, MAC address), IP address and geolocation.
4. Communication Information:  When you respond to communications from us, ask for our support, communicate with us via email or share additional information about yourself through your use of the Products, we collect the Personal Information you provide use. This may include name, email address and any other information you choose to provide.
5. Analytics Data: Our systems may automatically record certain information regarding the use of our Products. This data include information such as statistics related to the Products. We analyze this information to improve and enhance our Products and related services. Such data is also used for troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Products.

Note that we use Google Analytics. Google Analytics uses Personal Information collected through the Website for purposes other than for providing us services. Please read carefully Google Analytics’ privacy policy, available here. You can opt-out from Google Analytics by visiting here.

Please note that you are under no legal obligation to provide us with Personal Information, provided, however, that we will not be able to offer you our some or all of our Products and their respective features and/or related services.

If you have any reason to believe that our Products are misused, in any way, please don’t hesitate to inform us at: hello@kwakwa.com.

Cookies and Pixels

Our partners (such as third party service providers, third party analytic companies, etc.) use cookies and pixels, including when you visit our Products.

A “cookie” is a small piece of information that a website assigns to your device while you are viewing the website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages of the website efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and the Website quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Products.               

We include in the Website ‘third party cookies’ which are set by other websites or services that run content on the page you are viewing, such as by third party analytic companies who monitor and analyze your web access.

By accessing and using our Products, you consent to the placement of cookies and pixels on your device in accordance with this Privacy Policy.

You can remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Products will not operate properly and your online experience can be limited.

How We Use the Information that We Collect

In addition to the purposes listed herein, the information we collect, including Personal Information related to you, may be used for the following purposes:

• To provide our Products, to support and troubleshoot our Products and our related services and to respond to queries;
• To process your payments and withdrawals as part of our Products;
• To obtain your feedback with regard to our Products and our related services;
• To improve and customize the our Products and our related services to our customers’ needs and interests;
• To communicate with you and to keep you informed of our latest updates and newsletters;
• To provide our Content Creators with insights regarding their Content Modules (as such term is defined in our Terms of Service);
• To market and advertise our Products;
• To keep the integrity of our Products, investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.

With Whom We Share the Information We Collect

We can disclose your Personal Information to other trusted third party service providers or partners as described below:

• Assisting us with our business operations (e.g., processing and analyzing Personal Information);
• Sharing your information with third-party payment processors for the purpose of facilitating your payments made, withdrawn or received when using our Products. These third parties may have access to your Personal Information so that they may perform these tasks on our behalf.
• Storage and other service providers that work on our behalf (e.g., cloud computing service providers, customer support and technical infrastructure);
• Research and analytics that will enable us to improve our Products and our related services;
• If we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our agreements), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our Users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights.
• We share Users’ Personal Information with Content Creators to allow them to contact Users directly. and to gain insights on their Content Modules.
• In addition, we can transfer or disclose Personal Information to our subsidiaries and other affiliated companies.

International Transfer

Since we operate globally, it is necessary to transfer data, including Personal Information related to you, to countries outside the state of Israel and outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the state of Israel and in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to Personal Information, including through adequate contractual measures.

For example, if you are located outside the United States of America and provide us with Personal Information related to you, we can transfer such Personal Information to the United States in order to assist us with our business operations (e.g., processing and analyzing Personal Information related to you).

You hereby consent to the transfer of Personal Information related to you to countries outside the state of Israel and outside the European Union.

Your Privacy Rights

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Information. If applicable, you can contact us at any time and request:

• To access, delete, change, or update any Personal Information relating to you (for example, if you believe that Personal Information related to you is incorrect, you can ask to have it corrected or deleted);
• That we will cease any further use of Personal Information related to you (for example, you can ask that we will stop using or sharing Personal Information related to you with third parties).

If you wish to raise a complaint on how we have handled Personal Information related to you, you can contact our data protection team who will investigate the matter. Our data protection team can be contacted at hello@kwakwa.com. To the extent necessary, we will ask you to provide us with necessary details to authenticate your identity and to identify data related to you on our systems.

If you are not satisfied with our response or believe we are collecting or processing Personal Information related to you not in accordance with the laws, you can complain to the applicable data protection authority.

For How Long We Retain the Information We Collect

We retain the information we collect from our Vistors, Users and Content Creators for as long as needed to provide our Products and our related services and to comply with our legal obligations, resolve disputes, and enforce our agreements (unless we are instructed otherwise). We can rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion.

How We Safeguard Information Related to You

We take great care in implementing and maintaining the security of our Products and Personal Information related to you. Accordingly, we employ industry standard procedures to ensure the confidentiality, integrity, and availability of our systems, safety of Personal Information related to you, and prevent unauthorized use of any such information.

However, we cannot guarantee that hackers or unauthorized personnel will not gain access to information despite our efforts. You should note that by visiting or using our Products, Personal Information related to you will be transferred through third party infrastructures which are not under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information related to you, we cannot guarantee its absolute security.

If you feel that your privacy was treated not in accordance with this Privacy Policy, please contact us directly at hello@kwakwa.com.

Marketing

We may use Personal Information related to you, such as your name, email address, and phone number by ourselves or by using our third-party subcontractors, for the purpose of providing you with promotional materials, concerning our Products related services, to the extent permissible under applicable law.

We provide you within such marketing materials with means to decline receiving further marketing offers from us. In addition, at any time, you can unsubscribe and discontinue receiving marketing offers by sending us a blank message with the word “remove” to hello@kwakwa.com.

Please note that even if you unsubscribe from our marketing mailing list, we will continue to send you service-related updates and notifications, to the extent legally required and/or permitted.

Corporate Transaction

We will share information, including Personal Information related to you, in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation or asset sale of an asset or transfer in the operation thereof) of the Company. In the event of the above, the acquiring company or transferee will respect the rights and obligations as described in this Privacy Policy.

Minors

Our Products and/or our related services are not designated to individuals under the age of 18. If you are under 18, you must not (i) visit or use our Products and/or our related services; and/or (ii) provide us with any Personal Information related to you.
We reserve the right to access and verify any Personal Information which is collected from you. In the event that we become aware that an individual under the age of 18 shared any information, we will discard such information. If you have any reason to believe that a minor shared any information with us, please contact us at hello@kwakwa.com.

Changes

We can revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our App and/or Website, and become effective immediately upon such posting. We encourage you to review this Privacy Policy regularly for any changes. In case of material changes to the Privacy Policy, determined at sole discretion, we will notify you through the App and/or Website or via email.Your continued use of our Products constitutes your acknowledgement and consent of such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.

Contact Us

If you have any general questions regarding the Website and/or our Products and/or the information that we collect about you and how we use it, please contact us at hello@kwakwa.com.

Last Revised: July 11, 2024